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Technical Requirements Addendum

This Technical Addendum is an integral part of the Epix Service Terms, available at https://paybix.eu/epix-service-terms

Epix Technical Requirements

General software requirements

Epix is a cloud-native platform that does not require software to be installed on Customer’s IT hardware infrastructure. Customer needs to foresee software to manage the export and import of data from and to Epix in various formats, such as but not limited to CSV, TXT and XLSX.

Supported web browsers

Epix runs in the most current version of any of the following web browsers.: Apple Safari, Google Chrome, Microsoft Edge and Mozilla Firefox. Paybix does not guarantee the correct functioning of Epix if it is not run on the most current version of these web browsers.

Hardware and network requirements

The use of Epix requires a regular laptop or desktop with the following specifications:

  • a screen resolution of minimum 1920 x 1080,
  • minimum 8GB RAM
  • an Intel Core i5, an AMD Ryzen 5 CPU or higher.

The Customer is responsible for ensuring that its IT infrastructure, network connectivity and security configurations allow proper access to Epix.

External factors, including but not limited to internet connectivity, network bandwidth and the Customer's IT environment, may affect Epix performance and response times. PayBIX shall not be responsible for performance issues attributable to such external factors.